Open to opportunities

Jill Brayboy

@jillianebrayboy

HR admin pro focused on relationship-centered onboarding, compliance, and client relations. Strong in clarity, compassion, and follow-through.

United States

Message

What I'm looking for

I seek roles focused on onboarding, compliance, and client-facing HR work where I can streamline processes, ensure accuracy, and support cross-functional teams.

People Operations professional with 20+ years supporting employee lifecycle programs, HR system management, and process documentation. Skilled in coordinating onboarding, managing compliance-driven workflows, and maintaining data integrity across HR platforms. Proven ability to create training materials, streamline processes, and collaborate with cross-functional teams to improve employee experience while handling confidential information with discretion.

Qualified in:

Employee Lifecycle Support
Onboarding & Offboarding
HR Database & System Management

Process Documentation & Training
Internal Communications
Program Coordination

Data Management & Reporting
Compliance & Confidentiality
Cross-Functional Collaboration

Experience

Work history, roles, and key accomplishments

Badging Specialist

City of Melbourne / Melbourne Airport Authority

Aug 2019 - Jun 2023 (3 years 10 months)

• Managed onboarding for 2,500+ employees and contractors, ensuring TSA compliance and smooth HR integration.
• Maintained accurate records and conducted audits for compliance.
• Processed background checks and coordinated with departments to meet deadlines.
• Served as the primary contact for employees and handled concerns with professionalism and confidentiality.

TSA Background Checks Audit Client Communication Case Management Systems Confidentiality

Career Counselor

C2 Global GPS / CareerSource Brevard

Aug 2015 - Jul 2019 (3 years 11 months)

Guided clients through workforce program onboarding and eligibility verification, improved departmental efficiency by authoring an instructional guide, and served as primary contact for case updates and system troubleshooting.

Client Onboarding Eligibility Verification Case Management Troubleshooting Process Improvement Customer Service Documentation

Data Entry Clerk

Brevard County Clerk of Courts

Oct 2013 - Jul 2015 (1 year 9 months)

Processed family-related court cases and maintained accurate case records in the case management system by interpreting filings, correcting errors, and managing payments and fees.

Data Entry Case Management Systems Quality Assurance Payments Processing Attention To Detail Records Management

Probate Assistant Supervisor

Brevard County Clerk of Courts

Apr 2013 - Sep 2013 (5 months)

Trained and supervised a team of 5, developed onboarding and training guides, managed department workflows and timesheets, and handled escalated customer interactions while ensuring case file accuracy.

Supervision Training Onboarding Workflow Management Timesheets Quality Control Case File Correction

Account / Customer Service Specialist

Brevard County Clerk of Courts

Jul 2011 - Apr 2013 (1 year 9 months)

Handled high-volume inquiries and troubleshooting, ensured accurate case data entry and updates per court orders, trained staff on filing procedures, and researched records to correct child support correspondence.

Customer Service Case Entry Training Records & Research Troubleshooting