Netali Abecassis

Delivered expert product knowledge and personalized service for luxury watch sales. Guided customers through the sales process and maintained visual merchandising and inventory standards aligned with brand guidelines.

Answered customer questions, helped locate merchandise, and promoted key items for a luxury retail environment. Conducted product demonstrations, managed objections, and built rapport and loyalty with customers.

Supported healthcare administration by restocking supplies and submitting purchase orders to maintain stock levels. Managed a multi-line phone system, edited documents for clarity, and handled incoming correspondence.

Supported athletes and coaching staff by maintaining courteous, respectful, and professional conduct. Supervised student grades for eligibility requirements, collected paperwork for annual physicals, and enhanced customer service using guest feedback.

Helped guests select travel packages and payment plans based on their needs. Managed reservation calls and online booking inquiries, prepared invoices, accepted payments, and processed refund and cancellation requests.

Provided customer support work reviewing final outputs for punctuation, grammar, and translation accuracy. Applied cultural understanding to clarify meanings beyond literal written words.

Built connections with potential customers through polished presentations and consultative selling. Secured high-value accounts, educated clients on new products or services, and negotiated prices to reduce acquisition cost.

Earned a Bachelor of Education in Education Administration, completed in 2011.

Completed a Hebrew learning course (Ulpan Etsion) and earned a Certificate I in Foreign Languages in 2012.

Completed a Postgraduate Certificate in Business with a focus on Business Communications in 2019.