Open to opportunities

Neshant sagar

@neshantsagar

Message

I resolve high-volume customer and order support issues while improving service delivery and customer loyalty.

India

Message

What I'm looking for

I'm looking for a customer support or order support role where I can resolve customer issues, manage high-volume workflows, and grow through hands-on training and service improvement.

I've supported customers at Everise in Mohali, managing high-volume workflows, identifying shipment issues early, and maintaining accurate records to reduce customer friction.

At Teleperformance, I handled customer and order support through proactive outbound engagement, resolving complex issues and translating technical information into user-friendly solutions. I was recognized with a Certificate of Appreciation and Medal for my performance and contribution to the Royal Enfield project.

I've also assisted with process training and the nesting phase for new joiners, bringing strong communication, active listening, conflict resolution, CRM handling, and MS Office skills to every customer interaction.

Experience

Work history, roles, and key accomplishments

Customer Support Representative

Everise

Managed high-volume workflows and proactively identified shipment issues to prevent customer friction. Committed to delivering rapid resolutions and maintaining meticulous record-keeping for seamless service delivery.

Typing Speed Conflict Resolution Active Listening