Looking for a job

Raghav Thakur

@raghavthakur

Message

Customer support professional at Everise who handled customer requirements and coordinated issue resolution.

India

Message

What I'm looking for

I'm looking for a Depot Executive role where I can use my coordination, customer service, and operational skills.

At Everise, I handled customer requirements, kept in regular contact with customers, and coordinated with different teams to resolve issues. I also prepared reports, presentations, and business information.

At Teleperformance, I handled service, product, billing, and account queries, managed escalations, and followed up on pending issues. I used Excel and operational data for reporting and performance tracking.

Experience

Work history, roles, and key accomplishments

Solution Principal / Pre-Sales Specialist

Everise

Nov 2025 - Jun 2026 (7 months)

Handled customer requirements and maintained regular communication. Coordinated with teams to resolve issues, prepared reports and presentations, and ensured timely completion of tasks.

Customer Handling Team Coordination Reporting Presentation Skills Problem Solving Communication Skills Follow up Time Management

Customer Care & Account Support Executive

Teleperformance

Dec 2023 - Jul 2025 (1 year 7 months)

Handled customer queries related to services, products, billing, and accounts. Managed escalations, maintained records, and used Excel for reporting and performance tracking.

Customer Service Account Support Escalation Handling Excel Reporting Data Entry Communication Skills Problem Solving