Nella UserNU
Looking for a job

Nella User

@nellafim

Creative remote worker with 10+ years in customer service.

South Africa
Message

What I'm looking for

I am looking for a remote role that values creativity and collaboration, offering opportunities for growth and meaningful contributions.

As a self-motivated and creative remote worker with over 10 years of experience, I have successfully run my own business while providing exceptional customer service and project management support to clients. My journey has been characterized by a strong commitment to clear communication, empathy, and a solutions-focused approach, which I believe are essential in delivering meaningful, human-centered service.

In my role as the Owner & Artist at Fimologi, I have honed my skills in managing client relationships, handling inquiries, and providing support across various platforms. My ability to manage multiple projects and priorities while maintaining a positive and professional client manner has allowed me to thrive in a remote work environment. I am passionate about collaborating with teams and contributing innovative ideas to enhance workflows and communication processes.

Experience

Work history, roles, and key accomplishments

FI
Current

Owner & Artist

Fimologi

Jan 2012 - Present (13 years 6 months)

Provided customer service and client support across email, chat, and social media, managing relationships with local and international clients. Handled orders, inquiries, complaints, and support issues with empathy and efficiency, while also writing product descriptions and content for online platforms.

Education

Degrees, certifications, and relevant coursework

Michaelis School of Fine Art, UCT logoMU

Michaelis School of Fine Art, UCT

BA in Fine Art, Fine Art

Graduated with a Bachelor of Arts in Fine Art. Developed creative and critical thinking skills applicable to various professional contexts.

Tech stack

Software and tools used professionally

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Nella User - Owner & Artist - Fimologi | Himalayas