jenny estebes

I am an experienced administrator and project coordinator with a consistent track record supporting operations, projects, and client services across a growing BPO environment. I combine facilities and vendor management with hands-on payroll and employee record administration to keep organizations running smoothly.

As a project coordinator I organize schedules and budgets, monitor progress to meet deadlines, delegate tasks, and develop strategies to address risks and opportunities. I have supported executive leadership with calendar and email management, meeting coordination, market research, and data entry.

My customer-facing background includes subject matter expert and quality assurance duties, order processing, dispute resolution, and shipping coordination for clients in Australia and New Zealand. I have also led seasonal lead-generation projects, qualifying prospects and maintaining CRM databases.

I work with Google Workspace, ViciDial, and common CRM tools, and I hold a Bachelor in Electronics and Communication Engineering; I am a Civil Service Exam (Professional) passer. I seek roles where I can contribute reliable operational support, streamline processes, and help teams deliver results.