Crismar Rulloda
@crismarrulloda
Experienced executive assistant and project manager specializing in remote support.
What I'm looking for
I am an experienced executive assistant and project manager with extensive remote (WFH) experience supporting startups, e-commerce, legal services, real estate, and professional training teams. I manage calendars, inboxes, travel bookings, recruitment and onboarding, produce meeting minutes, coordinate marketing support, and maintain training platforms while ensuring quality control of deliverables.
I have led project coordination for construction/engineering estimators, managed social media marketing and admin functions, and performed legal transcription, data encoding, appointment setting, and customer service across BPO and client-facing roles. I operate with integrity, prioritize clear communication, and deliver dependable operational support that helps executives and teams scale effectively.
Experience
Work history, roles, and key accomplishments
Senior Executive Assistant
Freelance
Feb 2019 - Present (6 years 11 months)
Provide executive support to startup, e-commerce, legal and real estate clients including calendar and inbox management, recruitment/onboarding, and operations coordination that improved meeting follow-up and team communication.
Project Manager
Shore360
Jul 2017 - Feb 2019 (1 year 7 months)
Managed ePlumbingEstimators projects, coordinating clients, engineers and estimators to ensure SOP compliance and on-time delivery across multiple construction projects.
Executive Assistant II
Cloudstaff Philippines
Aug 2014 - May 2015 (9 months)
Supported executive operations and handled legal transcription and data encoding tasks for BPO and legal services, maintaining accurate records and timely deliverables.
Sales Representative
AusPhil Solutions
Oct 2012 - Jun 2014 (1 year 8 months)
Handled Australian accounts and appointment setting for BPO clients, achieving targets through outbound engagement and schedule coordination.
Customer Service Representative
Sutherland Global Services
Aug 2011 - Oct 2012 (1 year 2 months)
Provided customer and technical support for online shopping accounts, resolving customer issues and maintaining service quality for e-commerce clients.
Customer Service Specialist
Aegis PeopleSupport
May 2009 - Jun 2011 (2 years 1 month)
Served financial account customers for US student loans, delivering high-quality support and account management until relocation.
Education
Degrees, certifications, and relevant coursework
Baguio City School of Arts and Trades
Hotel and Restaurant Management
2006 - 2008
Studied Hotel and Restaurant Management.
University of Baguio
Bachelor of Science in Hospitality Management, Hospitality Management
2003 - 2007
Completed a Bachelor of Science in Hospitality Management with focus on International Hotel & Business Operations.
Baguio City National High School (Main)
High School Diploma, Secondary Education
Completed secondary education, graduating in 2003.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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