Open to opportunities

Neil Tepora

@neiltepora

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Experienced IT professional specializing in access, telecom, and social media management.

Philippines

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What I'm looking for

I seek a role where I can apply access administration and telecom expertise, contribute to security policy improvements, and blend technical support with content or customer-facing responsibilities in a collaborative team.

I am an IT professional with hands-on experience in identity access administration, telecommunications, and service desk coordination. I have supported internal customers by managing access entitlements, developing security policies, and maintaining telecom systems.

In operational roles I coordinated troubleshooting, repairs, and maintenance activities while facilitating interactions between end users and higher-level support. I produced audit reports to improve accuracy in entitlement processes and supported system upkeep.

As a Social Media Manager, I delivered creative content across platforms, built engagement with target audiences, and scheduled posts to optimize reach. I combine technical discipline with content and communication skills to drive both security and engagement outcomes.

I am proficient with Canva and Microsoft Office tools, possess intermediate IT knowledge, and bring strong verbal and written communication, problem solving, and teamwork to roles that require both technical support and customer-facing responsibilities.

Experience

Work history, roles, and key accomplishments

Current

Annotation Support

Current

Macklev Solutions

Aug 2024 - Present (1 year 5 months)

Accurately evaluated and labeled condominium and marketplace listing data for Tower E Sea Residences, improving dataset quality for Pasay City listings. Performed consistent annotation workflows to support marketplace data integrity.

Data Annotation Data Labeling Quality Assurance Attention To Detail Microsoft Office Communication Data Management

Social Media Manager

Solaire Resorts and Casino

May 2022 - Aug 2024 (2 years 3 months)

Delivered creative content across multiple platforms, scheduled posts, and grew engagement with target audiences to increase brand visibility between May 2022 and Aug 2024. Managed content calendars and audience interactions.

Social Media Management Content Creation Canva Microsoft Office Communication

Identity Access and Telecom Administrator

Solaire Resorts and Casino

Oct 2021 - Jul 2022 (9 months)

Handled access administration and telecommunications support for internal customers, developed policies to improve security systems, and conducted entitlement audits to ensure accuracy from Oct 2021 to Jul 2022.

Access Management Security Policies Audit Reporting IT Support Systems Administration Microsoft Office

IT Service Desk Coordinator

Solaire Resorts and Casino

Sep 2018 - Sep 2021 (3 years)

Facilitated interactions between end users and higher-level support, organized troubleshooting and repairs, managed email requests, and monitored system maintenance to resolve service issues from Sep 2018 to Sep 2021.

Troubleshooting Incident Management Teamwork Microsoft Office