neil john villanueva

I am a resourceful and versatile professional with a strong background in customer service, office administration, and tech support. My experience spans various roles where I have honed my skills in clerical operations, computer troubleshooting, and digital media buying. I am committed to delivering quality support and contributing to organizational efficiency.

In my most recent role as a CSR/Tech Specialist/Shift Manager at Madgicx in Israel, I provided customer and technical support for digital marketing tools, assisting clients with troubleshooting issues related to ad management platforms. My ability to support media buying operations using Meta advertising tools has been a significant aspect of my contributions to the team.

Previously, I worked as a Customer Service Representative for H&R Block and Sprint, where I assisted U.S.-based clients with tax-related inquiries and ensured high-quality service. My diverse experience has equipped me with the skills necessary to excel in fast-paced environments while maintaining a focus on customer satisfaction.