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Nehral MaliwatNM
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Nehral Maliwat

@nehralmaliwat

Revenue Operations Director at HelpWare who built an SDR function generating 45 SQLs and $174K in closed MRR.

Philippines
Message

At HelpWare, I diagnosed a stalled outbound motion, built the case for a dedicated SDR function, and took execution from qualification architecture through campaign framework. The function generated 45 SQLs and $174K in closed MRR in one quarter.

Across SaaS, BPO, and agency environments, I’ve turned commercial and operational challenges into working systems. At Samsara, I redesigned lead handoffs and raised qualification accuracy from 60% to 98%; through MayaTala Inc., I embedded with a real estate media marketing agency and helped scale ARR from $220K to $490K.

Experience

Work history, roles, and key accomplishments

HE
Current

Director of Revenue Operations

HelpWare

Aug 2026 - Present (2 months)

Direct strategic partner to the CRO, structuring ambiguous priorities into initiatives with clear owners, milestones, and measurable outcomes. Diagnosed a stalled outbound motion, built the business case for a dedicated SDR function, and owned execution end to end, taking the function from 0 to 45 SQLs and $174K in closed MRR in one quarter.

MI
Current

Strategic Advisor / Business Owner

MayaTala Inc.

Oct 2025 - Present (1 year)

Operate an independent strategy and operations advisory practice, embedding directly with clients as a hands-on operator rather than an outside consultant. Took on a real estate media marketing agency as an embedded fractional operator, diagnosing gaps in their commercial motion, building their first go-to-market operating model from scratch, and scaling ARR from $220K to $490K (+122%) in 4 months

HE

Senior Revenue Operations Manager

HelpWare

Mar 2026 - Jul 2026 (4 months)

Took the SDR function from a standing start to a working operating model in under a quarter, including qualification standards, handoff process, and campaign framework. Designed and built a Notion-based enablement and proposal system that cut manual proposal work by 75% across the team, and built the company's first cross-portfolio performance benchmarking dashboard, driving $52K in new pipeline w

Samsara logoSA

Revenue Operations Manager

Feb 2023 - Aug 2024 (1 year 6 months)

Built the business case for adopting Lavender AI across the XDR organization and led the rollout, driving adoption that improved email campaign efficiency by 6%. Diagnosed a lead qualification breakdown between teams, redesigned the handoff process, and raised qualification accuracy from 60% to 98%, adding $400K in qualified pipeline in one quarter. Rebuilt the marketing-to-sales handoff model, al

DocuSign logoDO

GTM Strategy & Operations Manager

Jun 2021 - Jan 2023 (1 year 7 months)

Owned the annual territory and account realignment initiative across NA Enterprise and APAC, building the business case for migrating the process to Anaplan and cutting cycle time from 10 weeks to 6 while eliminating 90% of post-deployment disputes. Served as the primary cross-functional point of contact between Renewal Management, forecasting, and field operations, resolving handoff friction acro

DocuSign logoDO

Global Sales Territory Analyst

Dec 2019 - May 2021 (1 year 5 months)

Designed territory and segmentation logic feeding into annual planning, correcting coverage gaps with data before they reached leadership. Audited operations for policy compliance across regions, keeping field execution aligned with global standards.

Smartsheet logoSM

Financial Operations Lead

May 2017 - Aug 2019 (2 years 3 months)

Built automation tools that increased processing capacity by 150% during a high-growth phase, a structural fix rather than a one-time workaround. Coached 5 junior analysts into senior process owners, building repeatable capability rather than relying on individual effort. Selected for the CFO's Excellence Team to design and implement Lean process improvements company-wide.

Education

Degrees, certifications, and relevant coursework

WU

Washington State University

Bachelor of Arts, Business Administration

2016 - 2018

Bachelor of Arts in Business Administration from Washington State University, completed from 2016 to 2018.

OC

Olympic College

Associate of Arts, Business Administration

2014 - 2016

Associate of Arts in Business Administration from Olympic College, completed from 2014 to 2016.

Tech stack

Software and tools used professionally

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