Looking for a job

Neeraj Dhawan

@neerajdhawan

IT Generalist at IIFCL Projects Ltd. supporting desktop systems, Microsoft 365, backups, and LAN infrastructure.

At IIFCL Projects Ltd., I assist with desktop hardware and software installation, network setup, and asset and AD support across Outlook, OneDrive, and Microsoft Office 365.

I provide support for computers and printers, recover hidden or damaged data, and maintain backups in cloud and local storage. I also troubleshoot network connections and support switches, routers, and access points.

Previously, as an IT Assistant at PentaDigital Solutions, I assisted with system operations, computer peripherals, data backups, and LAN infrastructure support. My earlier roles included computer operations and data entry at Central Public Works Department, National Commission for Women (MWCD), and Penta Digital Solutions.

Experience

Work history, roles, and key accomplishments

Current

Generalist (IT)

Current

IIFCL Projects Ltd.

Jul 2022 - Present (4 years 3 months)

Assisted in planning and installation of desktop hardware, software, and network setup for LANs and remote sites. Managed assets, Active Directory, Outlook, OneDrive, and Microsoft Office365 support, and performed troubleshooting and data recovery.

IT Asset Management Active Directory Outlook One Drive Microsoft Office hardware troubleshooting Networking data recovery Backup LAN Infrastructure Switche Routers Access Points

IT Assistant

PentaDigital Solutions

Aug 2019 - Jun 2022 (2 years 10 months)

Assisted in system operations by setting up, operating, and maintaining computer peripherals and software. Provided first-hand support on computer equipment and printers, and created backup files and managed logs.

System Operation Computer Peripherals Software Maintenance Troubleshooting Backup Database Management LAN Infrastructure Switche Routers Access Points

Computer Operator

Central Public Works Department

Mar 2019 - Jul 2019 (4 months)

Assisted in system operations by setting up, operating, and maintaining computer peripherals. Provided first-hand support on computer equipment and printers, and updated documents and databases.

System Operation Computer Peripherals Troubleshooting Backup Database Management Documentation

Data Entry Operator

National Commission for Women (MWCD)

Dec 2014 - Oct 2018 (3 years 10 months)

Assisted in system operations by setting up, operating, and maintaining computer peripherals. Provided first-hand support on computer equipment and printers, and updated documents and databases.

Data Entry System Operation Computer Peripherals Troubleshooting Documentation Reporting

Computer Operator

Penta Digital Solutions

Jan 2013 - Oct 2014 (1 year 9 months)

Provided first-hand support on all computer equipment and printers. Maintained and monitored employee logs, updated documents and databases, and created backup files and CRM logs.

Computer Peripherals Troubleshooting Log Management Documentation Database Management Backup CRM