F Market
@fmarket
I resolve laptop, desktop, printer, and Windows support issues for customers and banking environments.
IndiaWhat I'm looking for
I've provided HP customer and field technical support across Odisha, resolving laptop, desktop, printer, hardware, software, driver, and peripheral issues.
I've also supported PNB, Bank of India, Bank of Baroda, IndusInd Bank, IDBI Bank, and HDFC Bank locations, helping users maintain day-to-day system availability. My background includes hands-on troubleshooting, printer setup, customer complaint handling, field-service coordination, data entry, and system operations.
Experience
Work history, roles, and key accomplishments
Provided customer and field technical support for HP laptops, desktops, and printers. Diagnosed hardware and software issues, performed troubleshooting, repair, and replacement support, and handled customer complaints and service requests.
IT Hardware & Software Support
Banking Projects
Jan 2022 - Jan 2024 (2 years)
Provided onsite IT hardware and software support for banking systems and users. Performed hardware diagnosis, OS/software troubleshooting, device setup, and peripheral support across multiple banking locations.
Charge Center Supervisor / System Operator
Karvy Data Management Services Limited
Nov 2011 - Apr 2013 (1 year 5 months)
Worked as Charge Center Supervisor and System Operator for the SECC project. Handled computer systems, data-entry operations, user coordination, and day-to-day technical support.
Education
Degrees, certifications, and relevant coursework
Monad University
Bachelor of Science, Science
Grade: 67.42%
Completed Bachelor of Science degree from Monad University in 2014.
NICET
Post Graduate Diploma, Computer Applications
Grade: 85.5%
Completed Post Graduate Diploma in Computer Applications from NICET in 2012.
NIOS
Senior Secondary, General Studies
Grade: 54.5%
Completed Senior Secondary education from NIOS in 2011.
BSE Odisha
Secondary, General Studies
Grade: 46.93%
Completed Secondary education from BSE Odisha in 2006.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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