Neba NfonehNN
Open to opportunities

Neba Nfoneh

@nebanfoneh1

IT Support Specialist with expertise in cybersecurity and customer support.

Cameroon

What I'm looking for

I am looking for a role that allows me to grow in cybersecurity while utilizing my IT support skills in a collaborative environment.

I am an IT Support Specialist with a strong foundation in customer support and cybersecurity. My journey in technology began in 2015, where I quickly became the go-to tech person in my community, providing computer troubleshooting and mobile phone maintenance services. This passion for technology led me to pursue a Bachelor's degree in Computer Science from the University of Buea, where I honed my skills in problem-solving and technical support.

In my professional career, I have worked in various roles, including as a Customer Service Agent and IT Support Specialist at Deluxe Taxi Amsterdam. My responsibilities included managing system software, troubleshooting issues, and ensuring customer satisfaction. I have also gained valuable experience in cybersecurity through certifications from Google and EC-Council, focusing on security operations and incident management. My commitment to continuous learning drives me to stay updated with the latest trends and technologies in the field.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Buea logoUB

University of Buea

Bachelor of Science, Computer Science

2010 - 2013

It was a 3 years course to attain a bachelor’s degree in Computer Science. This trained me to be a leader and to understand that I can also be a follower if needed. I am a versatile person.

Tech stack

Software and tools used professionally

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Neba Nfoneh - IT Support Specialist - Deluxe Taxi Amsterdam | Himalayas