Open to opportunities

Emmanuel Le Prince

@emmanuelleprince

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Motivated IT Support Technician seeking new opportunities.

Cameroon

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What I'm looking for

I am looking for a role in a collaborative environment that values innovation and offers opportunities for professional growth.

I am an experienced IT Support Technician with a strong background in hardware and software installation, troubleshooting, and technical documentation. My journey in IT began with a focus on preventive maintenance and personnel training, ensuring a reliable IT environment for users. I thrive in dynamic, growth-oriented companies where I can contribute to technical improvements and user satisfaction.

Throughout my career, I have successfully led projects such as migrating legacy applications to cloud platforms, which significantly improved performance and scalability. My attention to detail and effective communication skills have allowed me to build trust with colleagues and resolve issues efficiently. I am passionate about leveraging technology to enhance operational efficiency and user experience.

Experience

Work history, roles, and key accomplishments

Current

IT Maintenance

Current

CAMPOST

Nov 2024 - Present (7 months)

Managed the installation and configuration of hardware and software systems, ensuring optimal performance and security. Provided comprehensive troubleshooting and resolution for IT issues, alongside conducting regular updates and security checks. Developed and maintained technical documentation while training personnel on IT best practices.

Software Configuration Troubleshooting IT Security Technical Documentation User Training

Junior IT Specialist

WARITIS GROUP

Mar 2024 - Sep 2024 (6 months)

Led the successful migration of a critical legacy application to a robust cloud platform. This initiative significantly improved application performance and enhanced system scalability. Collaborated with cross-functional teams to ensure a seamless transition and minimal disruption.

Scalability

IT Support Intern

MINPOSTEL

Apr 2021 - Nov 2021 (7 months)

Successfully implemented a real-time attendance system, streamlining employee access management. Managed various portals to control internet access for all employees via the company's network. Ensured system efficiency and user compliance with company policies.

Real Time Systems System Implementation

Web Hosting and Messaging Support Intern

CAMTEL

Nov 2019 - Oct 2020 (11 months)

Assisted in the creation of hosting names and the allocation of IP addresses for web services. Collaborated on managing domain names to ensure proper web functionality. Provided support for web hosting and messaging infrastructure.

Web Hosting IP Addresses Messaging

Education

Degrees, certifications, and relevant coursework

National Higher Polytechnic Institute, University of Bamenda

Master of Engineering, Computer Engineering

Pursued advanced studies in Computer Engineering, focusing on specialized topics and research methodologies. Developed expertise in complex systems design and implementation.

National Higher Polytechnic Institute, University of Bamenda

Bachelor of Engineering, Computer Engineering

Completed a comprehensive curriculum in Computer Engineering, covering fundamental principles and practical applications. Gained a strong foundation in software and hardware engineering.