I am a software systems and products specialist with over 20 years of experience in design, development, integration, and system problem-solving. I have a strong background in property management, hotels, and gaming, and I am well-versed in creating and rolling out efficient and reliable products that improve the business and user experience. I have a proven track record of meeting quality standards and delivering projects on time, and I am certified as a Scrum Product Owner (CSPO). I have advanced knowledge of MySQL, Jira, Trello, and Asana, and I am skilled in taking charge, providing direction, and organizing projects to ensure their success.
In my current role at Tsogo Sun Gaming, I am responsible for the merging of Tsogo Sun and the Southern Sun Property Management System and processes. I collaborate with stakeholders to identify needs and priorities, oversee the integration process and testing, and monitor system performance. I also manage scheduling and resource allocation, identify and resolve problems, and provide training and support to staff on the newly integrated systems.
Prior to this, I played a lead role at StayNTouch, a SaaS cloud property management software provider. I was responsible for product design, specification development, and project management, using Agile, Scrum, and Kanban methodologies. I collaborated with stakeholders to define the product vision, strategy, and roadmap, and worked closely with the development team for feature delivery and system integration. I also managed data migration and backup solutions, executed rake tasks, and analyzed feedback for continuous product improvement.