Open to opportunities

Ryan Darling

@ryandarling

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Senior Business Analyst & Product Owner delivering UX-led, agile product growth.

South Africa

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What I'm looking for

I’m looking for an agile, UX-led product team where I can own requirements and product definition end-to-end, use telemetry and KPIs to guide decisions, and collaborate closely with UX, product, and engineering to deliver measurable growth.

I’m a Senior Business Analyst and Product Owner with 15+ years across cybersecurity, SaaS, online gaming, and government. I specialize in agile delivery, UX-led requirements analysis, and product-led growth, and I “think independently” while using AI tooling to accelerate requirements, prototyping, and product decisions.

I’ve led end-to-end product definition—from discovery and design thinking through release and telemetry—working closely with UX designers, product managers, and cross-functional engineering teams. I’ve introduced and scaled UX analytics standards using Azure Application Insights and Google Analytics, helped deliver DRaaS and onboarding improvements, and supported revenue growth outcomes including £8 million+ business-unit scaling and £1m+ ARR within the first six months for a launch.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Analyst

Current

Redstor

Sep 2022 - Present (3 years 11 months)

Led UX-led business analysis and product ownership for a SaaS backup suite covering Microsoft 365, Entra ID, Google Workspace, Xero, Salesforce and QuickBooks, supporting discovery through post-release measurement. Introduced UX analytics/telemetry standards and delivered functional UX artefacts, prioritization, and handover for multiple key projects.

Senior Business Analyst

Derivco South Africa

Oct 2017 - Sep 2022 (4 years 11 months)

Owned end-to-end requirements analysis, functional analysis, and UX design across multiple products, including payment systems and regulatory compliance programmes across multiple markets. Acted as product owner in agile ceremonies and managed regulated-audit evidence and sign-off activities.

Agile Delivery Requirements Engineering UX Design Stakeholder Management Product Owner Scrum Kanban Backlog Management Azure DevOps Regulatory Compliance Audit Evidence Telemetry Informed Prioritization Design Thinking Reporting API Requirements

Business Analyst

Derivco South Africa

Oct 2013 - Oct 2017 (4 years)

Provided requirements analysis and UX design for poker, casino and bingo products across desktop and mobile, supporting regulated market launches and product initiatives. Championed analytics foundations and delivered UI/iterative prototypes in collaboration with designers and developers.

Requirements Analysis UX Design Regulatory Compliance Google Analytics Event Tracking Kanban Azure DevOps Stakeholder Management Prototyping

Analyst

Accenture South Africa

Jan 2011 - Oct 2013 (2 years 9 months)

Delivered business analysis and process consulting across government, telecoms, financial services and retail client engagements, supporting CRM implementations, mobile workforce solutions, regulatory compliance and enterprise capability assessments. Created and maintained as-is/to-be process models and supported functional design and testing activities.

Business Analysis Requirements Documentation Process Modeling AS IS TO BE Modelling Functional Design Test Management

Intern

Accenture South Africa

Jun 2010 - Jul 2010 (1 month)

Supported business analysis and process consulting activities across multiple client engagements, contributing to requirements documentation, process modelling, and functional design and testing support.

Business Analysis Process Modeling AS IS TO BE Modelling Functional Design Testing Support