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Nayab Wajid

@nayabwajid

Marketing and customer service professional driving revenue growth and customer satisfaction through proactive client engagement.

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What I'm looking for

I’m looking for a role where I can blend marketing, sales, and customer service to hit targets, improve retention, and grow long-term client relationships—supported by a team that values proactive communication and problem-solving.

I’m a results-driven Sales, Customer Service & Marketing Representative currently working as a Marketing Representative in Doha, Qatar. I focus on promoting company services, generating new business opportunities, and building long-term client relationships.

In my current role, I develop and implement marketing strategies to increase brand awareness, handle client inquiries professionally, and support the sales team in achieving monthly and quarterly targets. I’m committed to staying proactive and target-oriented to improve customer retention and overall business success.

Previously, at HBK Mall in Peshawar (Aug 2024 – Present listed with sales & customer service), I achieved and exceeded sales targets through strong customer engagement. I managed customer relationships, resolved complaints efficiently, promoted products to increase revenue, and collaborated with the team to strengthen sales strategies.

Before that, at Molako in Peshawar (Aug 2023 – Aug 2024), I handled customer inquiries, prepared monthly sales reports, and coordinated product deliveries to ensure smooth operations. I also maintained knowledge of company policies and procedures while delivering a consistent customer experience.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UN

Unspecified

FSc (Computer Science), Computer Science

2021 - 2023

Grade: 802/1100

Completed FSc in Computer Science from 2021 to 2023, scoring 802/1100.

UN

Unspecified

Matric (Computer Science), Computer Science

2019 - 2020

Grade: 856/1100

Completed Matric in Computer Science from 2019 to 2020, scoring 856/1100.

Tech stack

Software and tools used professionally

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