Navindra Herath

As a Customer Service Executive at Konnect BPO, I handled customer inquiries, provided solutions, and ensured customer satisfaction through various communication channels. I maintained a high level of professionalism, managed complaints, and ensured timely resolution of issues. My role also involved maintaining detailed records and delivering exceptional service to clients.

As a Data Supervisor at Tasma Manpower, I managed and coordinated data-related tasks, overseeing data entry, accuracy, and organization. I led a team, ensuring timely completion of tasks while maintaining data integrity. I collaborated with cross-functional teams, analyzed data for operational improvements, and contributed to optimizing workflow efficiency.

As a Trainee Computer Operator at J S Poly Packs, I handled data entry, managed digital records, and assisted with system operations. I supported administrative tasks, ensured accurate documentation, and troubleshot basic computer issues. This role improved my technical skills, attention to detail, and efficiency in office automation and data management.