NHNatoye Honeyghan
@natoyehoneyghan
Dedicated social worker with strong customer service and client relations skills.
JamaicaWhat I'm looking for
I am a dedicated and results-driven professional with a strong background in customer service, client relations, and social work. My experience includes working as a Social Worker Intern at the St. Elizabeth Health Department, where I conduct patient intakes, assess needs, and provide support services. I am passionate about building rapport with clients and ensuring adherence to treatment plans, which has allowed me to develop effective patient care plans and connect clients with local resources.
In addition to my social work experience, I have held various roles in customer support and management, including Assistant Manager at Adassa’s Dinner and Customer Support Agent at 24/7 Intouch. These positions have honed my skills in overseeing operations, managing staff, and ensuring customer satisfaction. I am proficient in utilizing CRM software, Zendesk, Salesforce, and Helpdesk platforms, which enhances my ability to provide exceptional support to clients.
Experience
Work history, roles, and key accomplishments
Social Worker Intern
St. Elizabeth Health Department
Feb 2024 - Apr 2024 (2 months)
Conduct patient intakes, assess needs, and provide support services. Build rapport with clients, develop care plans, and connect them with local resources. Deliver health presentations and monitor patient progress.
Assistant Manager
Adassa’s Dinner
Jan 2023 - Jan 2024 (1 year)
Oversee daily restaurant operations, supervise staff, manage scheduling, and ensure customer satisfaction. Monitor inventory and maintain compliance with health regulations.
Guidance & Counseling / Teaching
Newell High School
Oct 2023 - Oct 2023 (0 months)
Conducted counseling sessions, provided crisis intervention, and designed lesson plans. Supervised students and facilitated skill-building workshops.
Customer Support Agent
24/7 Intouch
Aug 2020 - Jan 2022 (1 year 5 months)
Provided customer service through voice, chat, and email support. Addressed concerns, processed orders, and maintained records of interactions.
Inbound Customer Support & Sales Agent
Sutherland Global Services
Sep 2018 - Mar 2019 (6 months)
Responded to inquiries, resolved product issues, and provided technical support. Maintained customer accounts and documented interactions for improvements.
Supervisor
Level 5 Games
Apr 2014 - Jan 2015 (9 months)
Trained new employees, managed store operations, and handled customer inquiries. Managed cash transactions and performed sales analysis.
Exam Invigilator
Pedro Plains Primary
Feb 2013 - Jun 2013 (4 months)
Supervised students during examinations, assisted in administering exams, and provided academic support to students facing challenges.
Education
Degrees, certifications, and relevant coursework
Natoye hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
Interested in hiring Natoye?
You can contact Natoye and 90k+ other talented remote workers on Himalayas.
Message NatoyeFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
