Open to opportunities

Nathan K

@nathank

Message

I grow enterprise accounts through proactive renewals, expansion, and executive customer relationships.

Thailand

Message

What I'm looking for

I'm seeking Customer Success or Strategic Account Management ownership for an enterprise portfolio across Southeast Asia, where I can lead in-region customer relationships, retention, renewals, and expansion.

At Optimizely, I've owned enterprise expansion across strategic accounts, cross-selling $540K in incremental ARR while building proactive QBRs, health-score reviews, and renewal cadences. I use Gainsight and Salesforce data to identify risk, rebuild champion relationships, and connect customers with implementation, value engineering, and professional services teams.

Before account management, I sourced $10M+ in enterprise pipeline as a Lead SDR, including opportunities with Forever 21, Salesforce, and Charles Schwab. I also bring hands-on digital growth and web development experience from Badger Advertising, where I generated $1M+ in conversion revenue through paid social optimization, landing-page testing, and full-stack applications.

Experience

Work history, roles, and key accomplishments

Enterprise Sales Account Manager

Optimizely

Jun 2024 - Jul 2026 (2 years 1 month)

Owned expansion revenue across enterprise accounts, cross-selling $540K in incremental ARR by identifying whitespace and building cases for fuller platform adoption. Used Gainsight health scores and Salesforce CRM data to prioritize at-risk accounts and built structured account cadences including QBRs.