Nathan Dwarik

As a seasoned Accounts Manager and Senior Customer Success Manager, I leverage my 5+ years of experience to facilitate successful B2B2C SaaS operations, customer integration, and fiscal account management. I excel in streamlining daily workflows and enhancing operational efficiency. With a strong background in healthcare services, customer relations, and business operations, I have a proven ability to streamline processes, manage accounts, and facilitate team growth and development.

Throughout my career, I have demonstrated expertise in team leadership, client relationship management, and problem-solving. I am skilled in Google, Microsoft Office, and Slack, and have a strong understanding of HTML and CSS. My imaginative problem-solving and goal-oriented strategies have driven patient satisfaction and minimized churn, resulting in exceptional customer satisfaction and retention.

I am a detail-oriented and organized individual with excellent communication and interpersonal skills. I have a teachable nature and am committed to growth and development within teams, making complex material accessible to new team members. I am a strong presenter and have a proven ability to attract and retain top talent, resulting in significant reductions in turnover rates.