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Nathalie Altszyler

@nathaliealtszyler

Operations and Process Improvement Manager who implemented Mexican Institute for Mindfulness’s first CRM and redesigned workflows.

United States

Message

At Mexican Institute for Mindfulness, I managed day-to-day operations across administration, marketing, sales, and program teams, and led a team of six. I implemented the organization’s first CRM, ActiveCampaign, and wrote the sales procedure manuals.

I also redesigned workflows and built reports to track sales, payments, and enrollment, supporting growth that doubled student enrollment and increased corporate sales by 50%. At Danfer Watch Specialists – Fine Jewelry, I redesigned logistics workflows that tripled shipment capacity and reduced response times by 50% without adding staff.

Experience

Work history, roles, and key accomplishments

Head of Strategy & Operations

Mexican Institute for Mindfulness

Jan 2020 - Jan 2025 (5 years)

Managed day-to-day operations across administration, marketing, sales, and program teams, leading a team of six. Implemented the organization's first CRM and redesigned operational workflows, supporting growth that doubled student enrollment and increased corporate sales by 50%.

ActiveCampaign Excel Google Sheets CRM Operations Management Process Design Data Analysis Team Leadership

Operations & Logistics Manager

Danfer Watch Specialists

Jan 2011 - Jan 2020 (9 years)

Redesigned logistics workflows, tripling shipment capacity and reducing response times by 50% without adding staff. Built and led the Global Logistics Department, enabling the company to work with 30+ top luxury watch brands.

Logistics Operations Management Process Design Team Leadership Inventory Management

Research Coordinator

UCLA Cousins Center for Psychoneuroimmunology

Jan 2015 - Jan 2016 (1 year)

Coordinated recruitment, scheduling, budget monitoring, and records for a bilingual research study with 80+ participants, achieving 100% of the recruitment goal.

Research Coordination Recruitment Budget Monitoring Bi lingual

Executive & Operations Assistant to the CEO

Danfer Watch Specialists

Jan 2009 - Jan 2011 (2 years)

Provided executive and operations support to the CEO, assisting with administrative and operational tasks.

Head of Commercial Administration

América Media

Jan 2007 - Jan 2009 (2 years)

Created the Commercial Administration Department from the ground up, providing logistical, administrative, and commercial support to five business divisions. Increased profitability by 50% by implementing a stock monitoring and asset management system.

Commercial Administration Stock Monitoring Asset Management Process Design