Dae Muslim

I am a dedicated Customer Relation Officer with over a decade of experience in providing exceptional service and support to customers. My career has been focused on enhancing customer satisfaction through effective communication and problem-solving skills. I have successfully managed inbound and outbound calls, handled complaints, and ensured that customer issues are resolved promptly.

Throughout my tenure at PT Prudential Life Assurance, I have consistently improved customer retention rates and reduced inactive policies by proactively contacting clients and educating them on the importance of their insurance policies. My ability to follow up on customer queries and collaborate with various departments has been instrumental in delivering the best solutions to our clients.

With a Bachelor’s degree in Performing Arts and certifications in customer service excellence, I am committed to continuous improvement and professional development. I thrive in environments that value empathy, integrity, and teamwork, and I am eager to leverage my skills to contribute positively to a dynamic organization.