Open to opportunities

Natasha Steele-Smith

@natashasteele-smith

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Marketing and content professional driving SEO-led growth and high-impact communications.

South Africa

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What I'm looking for

I seek a marketing role where I can create SEO-driven content, manage campaigns and social channels, contribute to sales growth, and work within a collaborative team that values results and professional development.

I am a marketing and communications professional with a Bachelor's in Marketing and Communications and a track record across marketing coordination, content writing, customer success, and consultancy roles. I deliver SEO-optimised content, manage social platforms, and design marketing campaigns that generate leads and support sales pipelines.

My experience spans freelancing for travel technology and retail wellness clients, coordinating training operations, and managing customer onboarding and email campaigns. I am known for a strong work ethic, problem-solving under pressure, and consistent delivery of measurable marketing results.

Experience

Work history, roles, and key accomplishments

Current

Marketing Coordinator

Current

Fts Global / Henka Institute

Jul 2022 - Present (3 years 3 months)

Managed daily training coordination operations, scheduling and administrative tasks to ensure seamless delivery of training programs while maintaining clear trainer and client communication.

Training Coordinator Scheduling Administrative Management Client Communication Process Improvement Microsoft Office Asana Monday.Com

Current

SEO Content Writer

Current

Freelance

Mar 2022 - Present (3 years 7 months)

Produced SEO-optimised blog posts and press releases for clients, conducting research and applying keyword strategies to improve search visibility and drive organic traffic.

seo writing Content Strategy Keyword Research Content Research WordPress

Customer Success Manager

TouchBasePro

Aug 2021 - Feb 2022 (6 months)

Onboarded new customers to the TouchBasePro platform, supported email campaign setup, performed data sanitation and delivered monthly performance reports to improve campaign outcomes.

Customer Onboarding Email Marketing Campaign Management Reporting Mailchimp Campaign Monitor client support

Marketing Consultant

Company Wellness Solutions

Jul 2020 - Aug 2021 (1 year 1 month)

Developed and executed brand strategy and campaigns, managed social media channels and internal communications, and wrote articles to drive traffic and leads for wellness services.

Brand Strategy Social Media Management Content Writing Campaign Development Email Marketing Canva adobe indesign Microsoft Office

Communications Consultant

Getlocal Solutions

Feb 2020 - Jul 2020 (5 months)

Managed clients through the sales pipeline, produced weekly progress reports, created and managed email campaigns and wrote travel-related blog content to support client growth.