Natarlia Francis -Wahid

Currently running the front of house solo at a coffee and sandwich bar, efficiently preparing large drink orders and managing high customer satisfaction. Responsible for maintaining cleanliness and stock levels while providing excellent customer service.

Prepared and served beverages while maintaining a clean workspace and adhering to food safety regulations. Handled high-volume orders and responded to customer inquiries, ensuring satisfaction and compliance.

Provided welcoming customer service and adapted to various tasks during peak hours. Maintained cleanliness and trained new employees to enhance team performance and service efficiency.

Prepared and served beverages while ensuring hygiene compliance. Delivered quality service to a high volume of tables and collaborated with team members to improve service efficiency.

Optimized stock rotation and advised customers on products. Processed payments and resolved queries, ensuring a hygienic and efficient shopping experience.

Managed high-volume inbound calls and resolved customer queries while maintaining privacy standards. Provided recommendations and scheduled appointments to enhance customer engagement.

Handled high volumes of inbound calls and resolved customer issues efficiently. Established rapport with customers and utilized problem-solving skills to address needs.

Mixed and served beverages while ensuring cleanliness and compliance with health regulations. Managed high-volume service periods and collaborated with kitchen staff for timely food delivery.

Ensured store efficiency and maintained cleanliness in customer areas. Crafted beverages and prepared sandwiches while handling transactions and providing personalized suggestions.

Completed Level 2 Hair and Make Up Media, gaining skills in hair styling, makeup application, and media techniques.

Completed Level 2 Hairdressing, focusing on practical hairdressing skills, customer service, and salon operations.