Open to opportunities

Daisy Mortlock

@daisymortlock

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Dedicated professional with over 5 years in food and beverage.

Zimbabwe

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What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a focused and hard-working individual with over 5 years of experience in the food and beverage industry. My journey has equipped me with a diverse skill set, including exceptional customer service, effective communication, and strong problem-solving abilities. I thrive in fast-paced environments, consistently delivering high-quality service while managing multiple tasks efficiently.

In my recent role as an Administrative Assistant, I successfully managed day-to-day operations, supported directors with various tasks, and became proficient in Microsoft Office and internal company systems. My experience as a Barista and Waitress has honed my ability to work well under pressure, train new staff, and maintain a clean and organized workplace. I am passionate about providing excellent service and contributing to a positive team environment.

Experience

Work history, roles, and key accomplishments

Barista

Esquires Coffee

May 2024 - Jun 2024 (1 month)

Provided excellent customer service while managing a busy coffee shop. Helped train new starters and ensured a clean and well-stocked workplace. Skilled in preparing a variety of drinks and operating espresso machines.

Customer Service Microsoft Office Communication Multitasking Training Workplace Hygiene Espresso Machine Operations

Barista/Waitress

The Cwtch

Oct 2023 - Mar 2024 (5 months)

Delivered outstanding customer service while serving beverages and food at a busy café. Maintained a hygienic work environment and handled financial transactions efficiently.

Customer Service Teamwork Workplace Hygiene Communication Multitasking

Waitress/Bartender

Wagamama

Nov 2022 - Oct 2023 (11 months)

Provided excellent customer service in a bustling bar and floor area. Managed customer orders and queries while ensuring a clean and organized workplace.

Customer Service Communication Workplace Hygiene Multitasking

Administrative Assistant

Blenheim House Construction

May 2023 - Sep 2023 (4 months)

Managed day-to-day operations at a busy office, including handling calls, welcoming visitors, and supporting directors with various tasks. Became proficient in Microsoft Office and assisted with data management.

Microsoft Office Communication Data Management Invoicing

Barista

Taylor’s Coffee House

Jun 2022 - Apr 2023 (10 months)

Delivered outstanding customer service while serving coffee at a fast-paced location. Managed inventory and trained new employees.

Customer Service Training Workplace Hygiene Multitasking

Waitress

Mitchells and Butlers; The Inn at Maybury

Sep 2019 - Sep 2021 (1 year 11 months)

Worked as a team member to provide quality customer service and organized special events. Maintained hygiene standards in accordance with health regulations.

Customer Service Teamwork Communication Workplace Hygiene Multitasking