Nida Nijabat
@nidanijabat
Friendly sales assistant with strong communication and organizational skills.
What I'm looking for
I am a dedicated and approachable individual with a strong background in customer service and sales. My experience spans various roles, including Sales Assistant at Bershka and Superdrugs, where I honed my ability to engage with customers and provide tailored recommendations. I pride myself on being organized and dependable, always striving to meet team goals while maintaining a positive attitude.
Currently, I am expanding my skill set as a Lead Barista at YOLK, where I not only excel in coffee preparation but also take on leadership responsibilities by training new team members. My academic background in Criminology and Sociology from City University of London complements my practical experience, allowing me to understand customer behavior and enhance service delivery effectively.
Experience
Work history, roles, and key accomplishments
Brand Representative
Abercrombie & Fitch
Dec 2024 - Present (6 months)
Assisted customers with product selection and style recommendations, managing fitting room organization and requests. Supported inventory checks, stockroom organization, and stayed updated on store promotions. Followed loss prevention policies and maintained professionalism during high customer volume.
Lead Barista
YOLK
Jan 2024 - Present (1 year 5 months)
Demonstrated expertise in espresso pulling, milk steaming, latte art, and various brewing methods, while supporting equipment maintenance. Adapted to fast-paced environments, assigning tasks and guiding team members. Assisted in training new staff to maintain high service standards.
Juicer
Joe and the Juice
Jun 2023 - Present (2 years)
Prepared fresh, high-quality juices while engaging with customers, explaining options, and recommending personalized combinations. Maintained strict cleanliness and hygiene standards in the juicing area. Managed inventory and restocked ingredients to ensure seamless operations.
Sales Assistant
Bershka
Dec 2022 - Present (2 years 6 months)
Maintained composure in busy retail environments and collaborated effectively with colleagues to ensure smooth operations. Provided customers with product information and suggestions, and efficiently processed purchases at the cash desk.
Sales Assistant
Superdrugs
Feb 2021 - Present (4 years 4 months)
Delivered exceptional customer service by offering courteous and helpful advice to meet customer needs. Managed till operations, accurately scanning items, processing payments, and issuing receipts. Prepared and presented products immaculately for appealing displays.
Education
Degrees, certifications, and relevant coursework
Leyton Sixth Form College
A-Levels, Multiple Subjects
Activities and societies: Politics and Government - B, Sociology - A, English Literature - B
Achieved 3 passes in A-Levels, including Politics and Government (B), Sociology (A), and English Literature (B). These subjects provided a strong foundation in critical thinking and analytical skills.
Eden Girls School
GCSEs, Multiple Subjects
Activities and societies: English Literature - 6, English Language - 6, Combined Science - 77, Maths - 6, Citizenship - 7, History - 6, Religious Studies - 6
Achieved 7 passes in GCSEs, including English Literature (6), English Language (6), Combined Science (77), Maths (6), Citizenship (7), History (6), and Religious Studies (6). These qualifications demonstrate a broad academic foundation.
City University of London
Bachelor's Degree, Criminology and Sociology
Recently completed a Bachelor's degree in Criminology and Sociology. This program provided a comprehensive understanding of societal structures, criminal behavior, and social justice.
Availability
Location
Authorized to work in
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