NWNatalia Wan
@nataliawan
Client Partner with 5+ years driving $20M+ accounts and multi-channel campaigns through trusted client collaboration.
United StatesWhat I'm looking for
I’m a Marketing Client Partner with 5+ years of experience managing a large-scale account and delivering multi-channel campaigns that drive measurable client success. In my latest role at WONGDOODY, I supported a $20M+ revenue-generating client account by leading end-to-end execution—aligning timelines, priorities, and deliverables with brand and client strategic goals.
Collaboration is how I work: I partnered across a 60-person cross-functional team to drive alignment, execution, and client satisfaction. I also strengthened team operations by developing process documentation and lead onboarding/training for new team members, so delivery stays consistent as work scales.
Earlier, I helped fuel growth through community relations and content—supporting sales efforts at ERA LIVING, planning and executing 24+ annual marketing events, and tracking performance to refine future strategies. I’ve also produced editorial and digital content, including beauty writing for Mane Addict (published via WordPress) and social media growth at LOIS HILL, where I increased Instagram engagement by 25%, boosted website traffic and awareness by 23% through Facebook ad campaigns, and managed email campaigns for 10K+ subscribers using Mailchimp.
Experience
Work history, roles, and key accomplishments
WOManaged a portfolio of high-volume projects supporting a $20M+ revenue-generating client account. Led end-to-end execution across a 60-person cross-functional team, aligned timelines and deliverables to brand goals, and developed onboarding documentation to ensure operational consistency.
Community Relations Associate
Era Living
Feb 2020 - May 2021 (1 year 3 months)
Supported sales by guiding prospective clients through services, offerings, and pricing to drive conversion and revenue. Planned and executed 24+ annual marketing events, tracked and reported event performance, and developed marketing collateral to improve lead engagement and pipeline growth.
Beauty Writer
Mane Addict
Oct 2019 - Dec 2019 (2 months)
Pitched 12+ monthly story ideas and wrote 2–3 weekly articles aligned to Mane Addict’s brand voice and editorial standards. Published content via WordPress, managing formatting, uploads, and scheduling for distribution.
Social Media & Events Coordinator
Lois Hill
Oct 2018 - Aug 2019 (10 months)
Grew Instagram engagement and following by 25% through strategic content planning and improved brand awareness by 23% via Facebook ad campaigns. Executed a digital campaign to 90K subscribers with a 22% CTR, managed Mailchimp email campaigns for 10K+ subscribers, and produced branded visual content for social media.
Education
Degrees, certifications, and relevant coursework
LCLinfield College
Bachelor of Arts, Mass Communications
Activities and societies: Alpha Phi - Theta Alpha Chapter Director of Public Relations (Oct 2013 – May 2017).
Earned a B.A. in Mass Communications from Linfield College, graduating in 2017. Served as Alpha Phi - Theta Alpha Chapter Director of Public Relations from Oct 2013 to May 2017.
Availability
Location
United StatesAuthorized to work in
Website
nataliawan.comSalary expectations
Social media
Job categories
Skills
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