Natalia Ovalle

I help digital businesses scale sales through human, empathetic, and professional follow-up. With more than 16 years in customer service, I bring clear communication, problem-solving, and disciplined execution to every client interaction.

At Agencia Uranwave Rojel y Asociados SpA, I identify and contact prospects on Instagram, qualify entrepreneurs and professionals, and manage personalized follow-up to increase opportunities to schedule sales meetings. I use consultative communication and social selling to build trust and support conversion.

Previously, I spent 16 years at Cencosud S.A. serving thousands of customers, resolving complaints, prioritizing multiple tasks, and turning difficult situations into positive customer experiences. I also work across WhatsApp, social media, and email, supported by remote-work and digital-tools training.