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Narsing Rao

@narsingrao

Supply Chain Manager at Central Book Shop who improved OTIF from 85% to 97% and cut logistics costs by 10%.

At Central Book Shop, I lead warehouse, logistics, and inventory operations, with online order fulfillment and last-mile delivery planning. I implemented SOPs across receiving, floor operations, pick-pack, kitting, and dispatch.

I improved OTIF from 85% to 97% within 12 months and reduced logistics costs by 10% through freight negotiation and route optimization. I also implemented Magento TM across two locations for shipment visibility.

At Terra Firma Projects Pvt. Ltd., I set up a new Distribution Center, covering its layout, processes, and systems. At BigBasket, I managed a distribution center and achieved 100% picking accuracy and scanning compliance.

Earlier, at Trinethra / More Supermarkets, I worked across receiving, dispatch, processing, and warehouse administration, and reduced process loss to below 0.05%. My experience spans retail, FMCG, e-commerce, and distribution operations.

Experience

Work history, roles, and key accomplishments

Current

SCM Manager

Current

Central Book Shop

Nov 2019 - Present (6 years 11 months)

Lead end-to-end warehouse, logistics, inward, outward, and inventory functions. Implemented SOPs and improved OTIF from 85% to 97% within 12 months.

Warehouse Management Logistics Inventory Control SOP Implementations OTIF Improvement Cost Reduction Magento MIS Reporting Power BI Team Leadership

DC Manager

Future Consumer Ltd.

Mar 2019 - Nov 2019 (8 months)

Maintained service levels of 98% (SKU-wise) and 97% (quantity-wise). Oversaw daily operations, manpower planning, GRN verification, and cycle count audits.

Service Level Management Manpower Planning GRN Verification Cycle Counts Fleet Management MIS Reporting

Deputy Manager

Reliance Retail Ltd.

Dec 2017 - Mar 2019 (1 year 3 months)

Managed Admin, Stock Control & GR operations with ₹25 Cr inbound/outbound. Ensured service-level TAT adherence and handled store operations.

Stock Control GRC Operations Service Level Management Cycle Counts Shrinkage Control Manpower Productivity Vehicle Planning

Manager

Terra Firma Projects Pvt. Ltd.

Oct 2016 - Dec 2017 (1 year 2 months)

Set up a new Distribution Center from scratch including layout, process, and systems. Ensured 7-day stock holding, damage control, and inventory accuracy.

Distribution Center Setup Warehouse Design Inventory Accuracy Damage Control Vendor coordination Process Execution