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Rohit Bhati

@rohitbhati

Center Incharge at Delhivery Ltd., managing service center operations and optimizing shipment processing with KPI dashboards.

India

Message

At Delhivery Ltd., I manage end-to-end Service Center Operations, coordinating inbound and outbound shipments, cross-docking, vendor management, daily pickups, and shipment processing across multiple shifts.

I drive process optimization using 5S and Kaizen, monitor operational KPIs, and prepare MIS dashboards to support supply chain and order fulfillment decisions. Previously, as a Team Lead at Delhivery Ltd., I supervised hub and fulfillment operations and audited shipment documentation for compliance.

On my Last-Mile Delivery Optimization Dashboard project, I used Power BI to track delivery executives and improve fleet management analytics. I also developed an inventory alert system using Excel VBA and Tally integration; my MBA is in Finance & Business Analytics.

Experience

Work history, roles, and key accomplishments

Current

Center Incharge

Current

Delhivery Ltd.

Jul 2026 - Present (3 months)

Managing end-to-end service center operations, leading 100+ manpower across multiple shifts to ensure seamless inbound, outbound, cross-docking, vendor management, daily pickups, and shipment processing. Driving process optimization and monitoring operational KPIs to improve center performance and control costs.

Operations Management Manpower Management Process Optimization 5S+Kaizen KPI Monitoring MIS Reporting Supply Chain Order Fulfilment

Team Lead

Delhivery Ltd.

Sep 2024 - Jun 2026 (1 year 9 months)

Supervised day-to-day hub and fulfillment operations, focusing on domestic freight handling, last-mile logistics, route scheduling, and workforce allocation. Processed and audited core shipment documentation to maintain strict operational compliance.

HUB Operations Fulfillment Freight Handling Last Mile Logistics Routing And Scheduling Workforce Allocation Documentation Compliance

Finance Intern

Acmegrade Pvt. Ltd.

Mar 2024 - Aug 2024 (5 months)

Assisted in budgeting, forecasting, and financial modeling to support strategic planning and risk assessment. Conducted comprehensive data and competitive analysis to identify industry trends and optimize business performance.

Budgeting Forecasting Financial Modeling Data Analysis Competitive Analysis Strategic Planning

E-commerce Operations Associate

Local E-commerce Company

Jan 2019 - Dec 2020 (1 year 11 months)

Managed daily order processing, inventory handling, packaging, reverse logistics, and dispatch, while coordinating with delivery partners and preparing Excel operational reports.

Order Processing Inventory Management Packaging Reverse Logistics Dispatch Excel Coordination