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Naprix Christian

@naprixchristian

Dependable support professional with 4+ years in customer-facing roles.

United States
Message

What I'm looking for

I am looking for a remote chat support role where I can contribute positively to a team and help customers effectively.

I am a dependable and people-focused support professional with over four years of customer-facing experience, excelling in live chat, emails, and remote roles. My ability to stay calm under pressure and juggle multiple tasks has allowed me to create a positive experience for customers, ensuring they feel heard and respected. I take pride in my clear communication and commitment to doing the job right.

Currently, I am completing my associate's degree in Business Management while expanding my skills in CRM tools and remote support. My experience includes supporting high volumes of inquiries, building trust with customers, and using platforms like Salesforce and HubSpot to track interactions. I am eager to bring my steady energy and dedication to a remote chat support role, where I can contribute to a team that values customer care and effective communication.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Columbus State Community College logoCC

Columbus State Community College

Associate of Business Management, Business Management

Pursuing foundational knowledge in business principles, including management, marketing, finance, and organizational behavior. Developing skills in strategic planning, problem-solving, and effective communication to support career growth and leadership opportunities.

Tech stack

Software and tools used professionally

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Naprix Christian - Customer Acquisitions Specialist - MMM Marketing | Himalayas