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Naomi Szczepanska

@naomiszcz

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Account Manager B2B · Enterprise & Mid-Market · 100% GRR · 108% NRR · €8M portfolio · Ex-Apple · EMEA remote

France

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What I'm looking for

Enterprise AM/KAM bringing 100% GRR, 108% NRR, and zero churn across a €8M portfolio. Looking for a B2B SaaS role, retention and expansion focused, mid-market or enterprise accounts. I sell products I believe in. Full remote, EMEA, French-speaking market preferred.

8 years in enterprise B2B sales, focused on building retention-focused commercial programs and driving expansion across strategic portfolios. I sharpened my commercial instincts at Apple and translated them into enterprise results at Fnac Darty.

At Fnac Darty, I manage a key account portfolio, delivering 100% gross retention, 108% net retention, and zero churn over 12 months, while building a new B2B IT vertical. I lead C-level renewal negotiations and consistently turn at-risk accounts into expansion stories.

At Apple, I supported high-revenue partners and large B2B portfolios, achieving top-performer status (Top 3/60, 112% quota FY23), and leading regional and solution consulting initiatives that increased partner revenue and platform adoption.

I apply MEDDICC and structured health scoring to improve pipeline accuracy and accelerate closes. I bring conviction, commercial discipline, and a bias for products worth believing in.

Looking for an AM/KAM role in SaaS where meaning and performance go together — full remote, EMEA-based.

Experience

Work history, roles, and key accomplishments

Current

B2B Key Account Manager

Current

Fnac Darty

Mar 2025 - Present (1 year)

Managed 20 enterprise accounts (€8M portfolio), delivering 100% gross retention, 108% net retention and zero churn over 12 months while building a new B2B IT vertical and onboarded 4 enterprise clients.

Account Management Renewal Management GTM Strategy MEDDICC QBRs

Strategic Key Account Manager

Apple

Sep 2024 - Dec 2024 (3 months)

Selected for a strategic development assignment managing $500M in partner revenue, driving platform adoption and revenue expansion via joint business plans and cross-functional commercial initiatives.

Partner Management Cross Functional Collaboration Account Planning Stakeholder Management

B2B Account Manager

Apple

Apr 2022 - Aug 2024 (2 years 4 months)

Managed 60–80 B2B accounts (~$7M revenue), achieved top-3 performance with 112% quota attainment and 17% YoY revenue growth by driving upsells, renewals, new logos and platform adoption.

Full Cycle Selling Upselling Renewals MEDDICC Forecasting Account Adoption

Regional Account Manager

Apple

May 2021 - Mar 2022 (10 months)

Executed regional account plans across 60 partner locations and led an enablement community of 70 sales champions to drive partner engagement, co-sell performance and execution quality.

Regional Accounts Partner Enablement Coaching Sales Enablement Performance Analysis Partner Engagement

Solution Consultant

Apple

Aug 2017 - Apr 2021 (3 years 8 months)

Managed shop-in-shop operations generating $2M quarterly (+11% YoY) through consultative selling, product evangelism and joint business planning with retail partners while embedding Apple sales methodology.

Consultative Selling Retail Partnerships Revenue Growth Business Planning Customer Experience Sales Methodology

Education

Degrees, certifications, and relevant coursework

EDHEC Business School

Bachelor of Science, Business Management

Completed a Bachelor of Science in Business Management focused on core commercial and managerial disciplines relevant to enterprise sales and GTM strategy.