Open to opportunities

Mathapelo Koza

@mathapelokoza

I am a results-driven administrative and call-centre professional focused on sales, customer service, and virtual operational support.

South Africa

Message

What I'm looking for

I seek flexible, virtual opportunities that challenge me to solve problems, grow toward seniority, and deliver measurable sales and operational results while maintaining autonomy and work-life balance.

I am a dedicated professional with over six years of experience in administration and call-centre environments, with proven strengths in appointment setting, cold calling, sales and customer service. I have worked multiple campaigns across US, UK, Dubai and South African markets, managed retail operations, and trained entrepreneurs in retail business management.

I combine strong interpersonal skills, business administration experience and CRM proficiency (Go High Level, Vici Dial, Intermedia, Slack) to deliver results in target-driven environments. I am seeking flexible virtual roles where I can contribute reliability, creativity and a results-oriented mindset while continuing to grow toward seniority and leadership.