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Naomi JillNJ
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Naomi Jill

@naomijill

Results-driven account management administrator with real estate outsourcing and onboarding expertise.

Philippines
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What I'm looking for

I seek a collaborative role where I can manage client accounts, improve processes, support onboarding, and grow in operations or HR-focused responsibilities.

I am a results-driven Account Management Administrator with hands-on experience in real estate outsourcing, client coordination, and staff onboarding. I manage CRM data, generate operational reports, and ensure accurate documentation to support team performance.

I act as a point of contact between clients, agents, and internal teams, conducting regular check-ins, facilitating new-hire onboarding and OSH training, and supporting recruitment through candidate screening and recruitment administration.

I organize staff engagement activities, identify process improvements with leadership, and maintain inventory and compliance. I hold a Bachelor of Science in Psychology and certifications in Basic Occupational Safety and Health Training, First Aid, and Basic Life Support.

Experience

Work history, roles, and key accomplishments

Education

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CI

College of Sciences, Technology, Communication, Inc.

Bachelor of Science, Psychology

2019 - 2023

Completed a Bachelor of Science in Psychology, with coursework and training relevant to client-facing and administrative roles.

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