Naomi Jill
@naomijill
Results-driven account management administrator with real estate outsourcing and onboarding expertise.
What I'm looking for
I am a results-driven Account Management Administrator with hands-on experience in real estate outsourcing, client coordination, and staff onboarding. I manage CRM data, generate operational reports, and ensure accurate documentation to support team performance.
I act as a point of contact between clients, agents, and internal teams, conducting regular check-ins, facilitating new-hire onboarding and OSH training, and supporting recruitment through candidate screening and recruitment administration.
I organize staff engagement activities, identify process improvements with leadership, and maintain inventory and compliance. I hold a Bachelor of Science in Psychology and certifications in Basic Occupational Safety and Health Training, First Aid, and Basic Life Support.
Experience
Work history, roles, and key accomplishments
Account Management Administrator
ShoreAgents
Aug 2023 - Present (2 years 5 months)
Act as primary contact between clients, agents, and internal teams; facilitated onboarding, managed CRM data and reporting, and organized staff engagement activities to improve team communication and retention.
Education
Degrees, certifications, and relevant coursework
College of Sciences, Technology, Communication, Inc.
Bachelor of Science, Psychology
2019 - 2023
Completed a Bachelor of Science in Psychology, with coursework and training relevant to client-facing and administrative roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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