Jeff Pamonag

My job mainly revolves on three important keys:
Understanding and developing people and the overall workforce.
Strengthening and maintaining client relationship.
Meeting performance targets and going above and beyond.

Before I became an experienced account operations manager, I was once an agent who does task by task on a day-to-day routine basis until one remarkable supervisor left a mark in my head and told me one day she saw a gift in me. That this gift is a strength that I can potentially use to be an effective leader going up the ladder. And so I figured what this gift was: it was my unwaivering loyalty to anybody's skill, gift, and talent, that people don't even realize they have. When I got up the ladder, this became evident in my coaching style. I help people realize and maximize their potentials and talent helping them become successful through their own journey and no one else's.

As I gain more and more experiences as a manager, I also develop some essential skills that immensely helped influence when I make decisions.

You will find me relentlessly trying to learn more about account management, project management, training and development, customer experience, customer success, quality assurance analysis, and customer relationship management.