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Nancy MariahNM
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Nancy Mariah

@nancymariah

Customer-focused retail sales professional skilled in data management and banking.

Kenya
Message

What I'm looking for

I seek a customer-facing role in banking or finance where I can use my sales, data management, and Excel skills to support clients, meet targets, and grow professionally.

I am a customer-focused retail direct sales representative with experience in banking, data management, and marketing. I have a Bachelor of Business Administration with IT-Finance and practical experience selling financial products, preparing weekly sales reports, performing data entry, and delivering exceptional front-office customer service.

At KCB Bank and during an internship at Wakenya Pamoja Sacco Society, I generated sales through outbound calls and in-person outreach in schools, hospitals, and markets, maintained timely activity reporting, and supported account opening and claims processes. I bring strong Microsoft Excel skills, clear communication, and a service-oriented approach to helping customers and achieving branch targets.

Experience

Work history, roles, and key accomplishments

KB
Current

Retail Direct Sales Rep

KCB Bank

Feb 2024 - Present (1 year 11 months)

Sourced new local market opportunities and sold bank products through outbound calls and in-person outreach, maintained weekly sales reports and provided frontline customer service to increase product uptake.

WS

Branch Intern

Wakenya Pamoja Sacco Society

Oct 2021 - Dec 2021 (2 months)

Marketed SACCO products to customers and farmers, supported account opening and claims form filling, and assisted with data entry and member engagement during a three-month internship.

Education

Degrees, certifications, and relevant coursework

Jaramogi Oginga Odinga University of Science and Technology logoJT

Jaramogi Oginga Odinga University of Science and Technology

Bachelor of Business Administration, Business Administration with IT - Finance

2016 - 2020

Grade: Second Class

Completed a Bachelor of Business Administration with IT majoring in Finance, graduating with Second Class.

SS

Sironga Girls High School

Certificate of Secondary Education, Secondary Education

2012 - 2015

Grade: B+ (KCSE)

Completed secondary education and was awarded B+ in the 2015 Kenya Certificate of Secondary Education (KCSE).

Tech stack

Software and tools used professionally

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Nancy Mariah - Retail Direct Sales Rep - KCB Bank | Himalayas