Open to opportunities

Nancy Doyle

@nancydoyle

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Operations and people leader with 30+ years in sales, management, HR, payroll, and customer service.

United States

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What I'm looking for

I am seeking a customer relations position with growth opportunities and ability to build community and customer relationships.

I am a results-driven operations and people leader with over 30 years of experience managing office operations, sales, HR, payroll, customer service and field tech/dispatch support across property management and pest control industries.

I have led recruiting, onboarding, payroll administration, scheduling and dispatch, vendor ordering and invoicing, and represented companies in industry associations and regulatory matters, including leadership roles in the Texas Pest Control Association and the Northeast Tarrant Chamber of Commerce.

I deliver strong customer relationships, streamlined operational processes, and proven team leadership that improve service delivery and support long-term business success.

Experience

Work history, roles, and key accomplishments

Site Manager

Ideal Pest Control dba Western Exterminating

Jan 2023 - Jan 2025 (2 years)

Oversaw daily operations including sales, service, and scheduling; recruited and onboarded field technicians and managed payroll, PTO, and employee records using Exponent. Streamlined supply ordering and invoicing while providing administrative and dispatch support during customer and employee transitions.

Operations Management Recruiting Payroll Scheduling Exponent Invoicing Dispatch Customer Service

Officer / Secretary-Treasurer

Western Exterminating Co Inc.

Jan 1992 - Jan 2023 (31 years)

Managed office operations, HR, payroll, AR/AP, and customer scheduling while representing the company in industry associations and regulatory matters; served in multiple leadership roles in the Texas Pest Control Association. Led community and industry engagement as a board member and diplomat for the Northeast Tarrant Chamber of Commerce.

Office Management HR Payroll Accounts Receivable Accounts Payable Regulatory Compliance Board Leadership Community Relations

Apartment Property Manager

Lincoln Property Companies

Leased apartments, managed lease agreements, coordinated property maintenance and make-ready operations, and led groundskeeping efforts; achieved sales recognition including the 1989 Telephone Sales Award and Gold Medallion Award.

Leasing Property Management Customer Service Sales Resident Relations

Apartment Property Manager

First Dallas Properties

Managed inspections and leasing for new properties, coordinated repair and pest control services, and organized community events; earned promotions and bonuses for exceeding leasing targets.

Property Inspections Leasing Events Tenant Relations