Ian Gakuhi

I am a motivated and reliable junior staff worker with hands-on experience operating a cyber café and assisting customers with ICT services. I manage daily operations, financial reconciliations, and basic technical troubleshooting to ensure smooth service delivery.

As the owner and operator of Shenan Cyber Solutions, I handled printing, scanning, typesetting, cash transactions, budgeting, and equipment maintenance while building strong local customer relationships. I also marketed the business and maintained organized records and supplies.

Previously, as a staff assistant at Classic Hub Ent Cyber Café, I provided customer support, basic technical assistance, and managed daily service logs and payments. I consistently delivered professional customer service and kept workspaces clean and functional.

I am pursuing a Bachelor of Education (Arts) in English & Literature and bring strong communication, teamwork, and administrative skills. I am open to full-time or part-time opportunities and ready to start immediately.