Mary Wanjiru

Entered and updated operational data with speed and accuracy, ensuring confidentiality and compliance with company data handling standards. Used QuickBooks for basic accounts reconciliation and record-keeping, maintaining organized documentation in both digital and physical formats.

Verified accuracy of business registration details and financial information, cross-checking and validating company records against external databases. Ensured data quality, consistency, and compliance with company standards, flagging and correcting inconsistencies in submitted documents.

Assisted customers with computer software usage, including Microsoft Office and Adobe software, and provided services such as photocopying, printing, and downloading. Performed computer maintenance, software installation, and troubleshooting for various computer programs, hardware, and software issues.

Provided excellent customer care and maintained cleanliness and orderliness of the shop. Kept accurate records of logs and inventories, and managed customer time for computer and internet usage.

Managed daily operations of the business, including customer service and sales, and provided internet access, printing, photocopying, and digital services to clients. Handled movie sales and downloads, ensuring smooth service delivery.

Participated in community-based sanitation, cleaning, and public infrastructure maintenance, and promoted hygiene and health awareness within residential areas as part of COVID-19 response efforts. Assisted in clearing drainage systems, waste collection, and environmental beautification projects, demonstrating reliability, teamwork, and commitment to improving community well-being.

Completed a comprehensive training program focused on digital marketing strategies and tools. Gained expertise in various aspects of online marketing.

Undertook training to become a certified virtual assistant, covering administrative and technical support skills. Developed proficiency in remote assistance and digital tools.

Received certification as a data entry clerk, mastering techniques for accurate and efficient data management. Focused on data organization and processing.

Completed secondary education, focusing on a broad curriculum to prepare for higher education. Achieved the Kenya Certificate of Secondary Education.