Nancy Agbonoga

I am a versatile and results-driven professional with a strong foundation in customer support, sales, and data management across retail and public sector environments. My experience has equipped me with the skills to communicate effectively with diverse stakeholders, resolve customer issues promptly, and maintain accurate records using tools like Microsoft Excel. I have demonstrated my ability to adapt across roles, from frontline retail support to liaising with international partners in a government setting.

Currently, I serve as a Narcotics Officer at the National Drug Law Enforcement Agency (NDLEA) in Abuja, where I have automated internal workflows to enhance efficiency in managing records and data. This initiative has significantly reduced turnaround time for stakeholder requests. I am known for my proactive approach to problem-solving and my ability to multitask in dynamic environments, consistently delivering high-quality service that aligns with organizational goals.

With a Master’s degree in International Studies and Diplomacy, I am eager to bring my flexible, detail-oriented mindset to a globally focused team. I am committed to supporting initiatives that foster operational transparency and cross-border collaboration, and I look forward to contributing my skills to a new and challenging role.