Namonje Chilongo
@namonjechilongo
I support HR operations, payroll, recruitment, and employee relations in public administration and hospitality.
ZambiaWhat I'm looking for
I've supported HR operations at Zambia Forest and Forestry Industries PLC (ZAFFICO), handling payroll verification, recruitment support, employment contracts, employee records, and HR correspondence.
I help employees and management navigate conditions of service, workplace policies, employee relations, disciplinary processes, and registrations with NAPSA and NHIMA. I've also supported recruitment for seasonal and contract skilled employees through screening, interview coordination, and selection support.
Before HR, I worked with Protea Hotels by Marriott in Livingstone and Ndola as a Banking Clerk, Cashier, Reservationist, and Reservations Agent. My hospitality work included reservations, inventory balancing, payment collection, and guest relations, and I was recognized as the most improved employee at Protea Hotel Livingstone in 2009.
I hold a Degree in Public Administration and a Diploma in Human Resource Management, and I am a full member of the Zambia Institute of Human Resource Management.
Experience
Work history, roles, and key accomplishments
Assistant Human Resource Officer
Zambia Forest and Forestry Industries PLC (ZAFFICO)
Jan 2018 - Dec 2025 (7 years 11 months)
Handled payroll, recruitment, training, and development. Prepared employment contracts, advised on policies, and supported HR processes.
Reservations Agent
Protea Hotel by Marriott Ndola
Jan 2016 - Dec 2017 (1 year 11 months)
Managed reservations, balanced inventory, collected payments, and handled guest relations.
Banking Clerk, Cashier and Reservationist
Protea Hotels by Marriott Livingstone
Jan 2008 - Dec 2013 (5 years 11 months)
Worked as a banking clerk, cashier, and reservationist, handling reservations, payments, and guest relations.
Education
Degrees, certifications, and relevant coursework
National Institute of Public Administration (NIPA)
Bachelor's Degree, Public Administration
2016 - 2020
Completed a Bachelor's degree in Public Administration.
National Institute of Public Administration (NIPA)
Diploma, Human Resource Management
2013 - 2015
Completed a Diploma in Human Resource Management.
Kitwe College of Education
Primary School Teacher's Certificate, Education
2004 - 2006
Earned a Primary School Teacher's Certificate.
George Benson Christian College
Certificate, Office Administration
1999 - 2000
Completed a certificate program in Word Processing, English for Office Skills, Type Writing, Data Processing, and Office Procedures.
Chililabombwe Secondary School
Grade Twelve Certificate, General Education
Completed secondary education and obtained the Grade Twelve Certificate.
Tech stack
Software and tools used professionally
Availability
Location
ZambiaAuthorized to work in
Job categories
Skills
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