Naman Rana
@namanrana
I provide technical support and customer service with strong problem-solving.
IndiaWhat I'm looking for
I’m currently working as a Technical Support associate at Tech Mahindra in Noida (September 2025 – Till date). I focus on delivering dependable support while quickly learning new skills and working effectively unsupervised.
Previously, I worked as a service Advisor at British Airways (April 2024 – August 2025) and as a customer service Associate at TelusInternational (October 2023 – March 2024). I bring a strong work ethic and adaptability, with strengths in decision making, project planning, attention to detail, organizational skills, self-directed work, and leadership.
Experience
Work history, roles, and key accomplishments
Service Advisor
British Airways
Apr 2024 - Aug 2025 (1 year 4 months)
Served as a Service Advisor, supporting customers and managing service-related inquiries. Leveraged strong interpersonal skills and careful attention to detail to ensure smooth customer experiences.
Worked as a Customer Service Associate, assisting customers and handling requests. Used strong decision-making, organization, and attention to detail to deliver consistent support.
Technical Support Associate
Provided technical support as an associate, troubleshooting and assisting users. Applied attention to detail and clear communication to support reliable issue resolution.
Education
Degrees, certifications, and relevant coursework
Ryan International School, Greater Noida
Higher Secondary (Class 12)
Completed Class 12 at Ryan International School, Greater Noida in 2022.
Ryan International School, Greater Noida
Secondary (Class 10)
Completed Class 10 at Ryan International School, Greater Noida in 2020.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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