Najarh Muhrd

I am a highly energetic, resourceful professional with experience in customer service, project management, and client relations, particularly in remote work environments.

I have delivered results in roles at Outsource Global, UNICEF, HNG Internship, and Instance Car Fix, guiding onboarding, coordinating projects, and resolving escalations. I specialize in using CRM tools, Microsoft Office, and project management platforms to streamline processes and enhance client satisfaction.

As a product manager and project coordinator, I led cross-functional teams, defined roadmaps, coordinated sprints, and translated user research into improved usability. I have managed tight deadlines, tracked progress, and mitigated risks to meet objectives in resource-constrained settings.

I bring empathy, strong problem-solving, and time management to customer-facing and administrative roles, and I am eager to deliver measurable improvements in remote teams. I seek opportunities to grow into leadership while making an immediate positive impact.