Skip to main content
HimalayasHimalayas logo
Naissa MuhammadNM
Open to opportunities

Naissa Muhammad

@naissamuhammad

Dedicated technical support representative with strong customer service skills.

United States
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dedicated technical support representative with a strong background in customer service and sales. My experience at Spectrum Communications has equipped me with the skills to effectively handle inbound sales calls, maximize sales opportunities, and ensure a high level of customer satisfaction. I pride myself on my ability to actively listen and solve problems, making a positive impact on customer experiences.

Prior to my role at Spectrum, I worked in various positions that honed my teamwork and communication skills, including as a picker/packer at Amazon and a lifestyle consultant at Massage Heights. These roles taught me the importance of collaboration and adaptability in fast-paced environments. I have consistently met and exceeded sales goals, demonstrating my commitment to excellence and customer care.

With a strong foundation in both technical support and customer service, I am eager to leverage my skills in a new role that allows me to continue growing professionally while contributing to a team-oriented environment.

Experience

Work history, roles, and key accomplishments

EO

Sales Associate

Express Factory Outlet

Apr 2018 - Jul 2019 (1 year 3 months)

Provided high-level customer service, managed cash transactions, and maintained store organization. Responsible for opening and closing the store while ensuring customer satisfaction.

GB

Line Cook/Prep Cook

Granite City Food & Brewery

Aug 2017 - Sep 2018 (1 year 1 month)

Responsible for preparing and cooking menu items, maintaining cleanliness, and adhering to safety and sanitation standards in a fast-paced kitchen environment.

BL

Homeworker Helper

Better Family Life

Oct 2017 - Dec 2017 (2 months)

Assisted students with homework and coordinated activities for pre-K to 6th grade. Provided support to enhance learning and academic performance.

Education

Degrees, certifications, and relevant coursework

Harris-Stowe State University logoHU

Harris-Stowe State University

Bachelor's Degree

2017 - 2021

Pinnacle Career Institute logoPI

Pinnacle Career Institute

Certificate in Massage Therapy, Massage Therapy

2018 - 2019

Activities and societies: Certified Massage Therapist, State of Missouri; CPR and First Aid Certified.

Completed 750 hours of classroom coursework and 250 hours of clinical practice in a student clinic, providing effective massage therapy to clients and designing sessions based on client needs.

WS

Wyandotte High School

High School Diploma

2014 - 2017

Tech stack

Software and tools used professionally

Interested in hiring Naissa?

You can contact Naissa and 90k+ other talented remote workers on Himalayas.

Message Naissa

People also viewed

View all talent

Find your dream job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan