Brooke F

I'm a dedicated customer service representative with a strong background in technical support and e-commerce. Currently, I work as a Warranty and Returns Customer Representative at Partnerhero, where I assist customers through various channels including phone, email, and live chat. My experience has equipped me with the ability to handle inquiries efficiently and ensure customer satisfaction.

Previously, I served as a Technical Support Representative at Spectrum, where I honed my troubleshooting skills by assisting customers with their internet and cable setups. I learned the importance of clear communication and problem-solving, which are crucial in providing excellent service. My journey began as an Amazon Fulfillment Associate, where I developed strong organizational skills and an understanding of logistics in a fast-paced environment.