Katie Cargill
@katiecargill
Customer service and hospitality leader focused on safe, efficient service delivery.
What I'm looking for
I’m a service and hospitality professional with demonstrated strengths in customer service, time management, and troubleshooting problems to build successful solutions. I communicate clearly in both verbal and written ways, and I’m known for creating positive relationships while exceeding expectations.
In my roles as Service Manager and General Manager, I managed work orders and timecards, scheduled service appointments, and handled company data. I also ensured compliance with safety regulations and OSHA requirements, held teams accountable to rules for safe service, and maintained administrative and financial controls, including accurate tracking of funds and current records.
Experience
Work history, roles, and key accomplishments
Barista
Starbucks
Jan 2023 - Present (3 years 5 months)
Developed customer connections and delivered strong hospitality through attentive, efficient service. Applied multitasking and organization skills to support daily operations.
General Manager
Randy's BBQ
Jan 2020 - Jan 2021 (1 year)
Held teams accountable to rules and regulations for safe, consistent service and managed schedules. Maintained administrative and financial controls, accurately tracked funds, and kept records up to date.
Education
Degrees, certifications, and relevant coursework
Red Oak High School
High School Diploma, Secondary Education
2021 - 2023
Completed a High School Diploma at Red Oak High School.
Dallas Baptist University
Bachelor in Human Sciences, Human Sciences
2021 - 2023
Pursued a Bachelor in Human Sciences at Dallas Baptist University.
Availability
Location
Authorized to work in
Job categories
Skills
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