Nabil Er-rahmouny
@nabiler-rahmouny
Motivated finance and accounting professional with strong customer-service experience and multilingual communication skills.
What I'm looking for
I am a motivated finance and accounting professional blending hands-on customer service experience with developing technical finance knowledge. I have worked directly with diverse clients in fast-paced environments, resolving complex issues and maintaining strong client relationships.
My experience includes roles at Ryanair, AXA Insurance, and OCP Group where I handled escalations, managed client portfolios, and processed HR documentation while adhering to company policies. I bring proven communication, problem-solving, and time-management skills to every role.
I am multilingual in English, French, and Arabic, and I pursue continuous professional development, including Information Security and Operational Security cybersecurity training. I am comfortable with SAP support, CRM platforms, Zendesk, SkySpeed, and Microsoft Office.
I am eager to apply my analytical and organizational strengths to a finance or accounting position where I can contribute to process improvements, accurate record-keeping, and excellent stakeholder service.
Experience
Work history, roles, and key accomplishments
Responded promptly to customer inquiries, handled complex booking changes and cancellations, and resolved escalated issues with an empathy-driven, solution-oriented approach to meet satisfaction targets.
Human Resources Assistant
OCP Group
Jul 2023 - Aug 2023 (1 month)
Managed employee attendance records, tracked sick leave and absences, and assisted in processing termination and dismissal documentation to support HR operations.
Support Specialist
AXA Insurance
Mar 2022 - Aug 2022 (5 months)
Managed a portfolio of clients, maintained strong client relationships, delivered high-quality support, and recommended appropriate insurance products to meet client needs.
Education
Degrees, certifications, and relevant coursework
Vistula University
Bachelor's Degree, Finance and Accounting
2024 -
Pursuing a Bachelor's Degree in Finance and Accounting with coursework focused on accounting principles and financial analysis.
Abdelmalek Essaâdi University (ENCGT)
Bachelor's Degree, Business and Management
2020 - 2024
Completed a Bachelor's Degree in Business and Management covering core business disciplines and management practices.
Availability
Location
Authorized to work in
Job categories
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