Open to opportunities

Favour Eyong

@favoureyong

Message

I’m a Customer Support Representative focused on empathetic issue resolution and customer satisfaction.

Poland

Message

What I'm looking for

I’m looking for a remote Customer Support Representative role where I can resolve customer issues with empathy, improve customer satisfaction, and support business growth through clear communication and reliable account handling.

I’m a Customer Support and Customer Service professional with experience in customer care, account management, call centre operations, and client relations. I’ve handled high-volume customer inquiries via phone and email, resolved complaints, and maintained strong customer satisfaction through clear communication and problem-solving.

In my roles, I also supported payment and billing processes as an Order to Cash Specialist, managed customer accounts, and ensured timely account resolution. I’m now seeking a remote Customer Support Representative position where I can contribute to customer satisfaction and business growth.

Experience

Work history, roles, and key accomplishments

General Manager

Reveal Foods Restaurant

Managed daily restaurant operations, handled customer concerns, trained staff, and maintained service quality through effective leadership and communication.

Customer Service Operations Management Client Relationship Management Complaint Handling Service quality Team Collaboration Attention To Detail Problem Solving Time Management

Call Centre Servicom Officer

FHA

Provided frontline customer support by addressing inquiries and complaints and ensuring prompt issue resolution.

Call Centre Operations Customer Support Customer Care Complaint Resolution Phone Support Email Support Client Relationship Management Problem Solving Time Management Team Collaboration

Order to Cash Specialist

Antal

Managed customer accounts and supported payment processes, resolving billing issues and maintaining documentation to ensure timely account resolution.

Account Management Customer Support Documentation Management Microsoft Office Problem Solving Time Management Client Relationship Management

Customer Service Agent

CCIG

Handled customer inquiries via phone and email, resolved complaints, and provided accurate information while maintaining high customer satisfaction standards.