Nabab Sharif
@nababsharif
I grow enterprise SaaS revenue through customer success, value engineering, renewals, and AI-powered workflows.
What I'm looking for
At Vantage Circle, I own enterprise post-sales relationships across BFSI, manufacturing, pharma, and IT, managing the full customer lifecycle from onboarding through renewal and expansion.
I've sustained approximately 95% GRR across a 15-account enterprise portfolio while generating about $150K in subscription expansion revenue and $3.5M+ in incremental platform redemption volume. My value engineering work translates ROI, hours saved, and risk mitigation into executive-ready renewal narratives.
I use Claude and ChatGPT daily to improve QBR preparation, renewal-risk summaries, stakeholder briefs, and customer communication. I independently built an AI-powered QBR and renewal intelligence workflow that reduced preparation time by around 70% and saved approximately ₹30 lakhs in annual team capacity.
I've also mentored a five-person customer success team, built renewal and onboarding playbooks, and turned high-NPS customers into advocates through award submissions, success stories, and client references.
Experience
Work history, roles, and key accomplishments
Customer Success Manager
Vantage Circle
Oct 2019 - Present (6 years 10 months)
Managed 15 enterprise accounts across BFSI, Manufacturing, Pharma, and IT, owning the full post-sales lifecycle from onboarding through renewal and expansion. Generated ~$150K in subscription expansion revenue and $3.5M+ in incremental platform redemption volume through structured value engineering, achieving ~95% GRR and ~40% multi-year renewal conversion.
Education
Degrees, certifications, and relevant coursework
Don Bosco College of Engineering & Technology
Bachelor of Technology, Electrical & Electronics Engineering
Pursued a Bachelor of Technology in Electrical & Electronics Engineering, graduating in 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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